Skip to content
Free delivery on paw care essentials Clean paws after every walk 14-day returns

Waggira Support

Need a hand with an order or a Waggira paw care product? Find quick answers about shipping, returns, order tracking and products below — or reach the team directly.

Questions

Frequently Asked Questions

Orders, shipping, returns and dog paw cleaners — the questions Waggira customers ask most.

Browse all FAQs
How can I track my Waggira order?

Head to the Track Order page and follow the instructions there to check the status of your delivery. — Track your order

How long does shipping take?

Delivery timelines are covered on the Shipping page, along with delivery areas and how to follow your package once it’s on its way. — Read shipping information

Where does Waggira ship?

Waggira currently ships to addresses within the United States only. See the Shipping page for details. — Read shipping information

What is Waggira’s return policy?

Waggira offers 14-day returns. The Returns page covers eligibility, refund timing and how to start a return. — View return policy

How do I contact Waggira support?

Send our team a message from the Contact page with your order number and a short description of what you need help with. — Contact Waggira support

How do I use a dog paw cleaner?

Add a little water to the cup, place your dog’s paw inside, twist gently for a few seconds, then lift the paw out and dry it with a towel. — Shop dog paw cleaner

Is a Waggira paw cleaner suitable for small dogs?

Smaller paws generally do better with a narrower cup so the bristles stay in contact with the paw. See the sizing guide before you choose. — Dog paw cleaner for small dogs

Is a Waggira paw cleaner suitable for large dogs?

Larger breeds need a wider opening and a deeper cup so the whole paw fits comfortably. See the sizing guide before you choose. — Dog paw cleaner for large dogs

How do I clean my dog paw cleaner?

Empty the water after use and rinse the cup so mud doesn’t dry inside the bristles before the next walk.

What should I use to clean muddy dog paws?

Let heavy mud soften in a little water first, then work it loose with a dog paw cleaner or a damp cloth before drying the paw thoroughly. — How to clean muddy dog paws

Shipping & Delivery

Delivery timelines, delivery areas and how to follow your package once it’s on its way are all covered on the Shipping page.

Read shipping information

Returns & Refunds

Need to send something back? The Returns page covers Waggira’s 14-day return window, eligibility and how refunds are processed.

View return policy
Order status

Track Your Order

Already placed an order? Head to the Track Order page and follow the instructions there to check the status of your delivery.

Track Your Order
Product help

Product Help

Need help choosing, sizing or using a Waggira product? Start on the product page — each one covers how it works and who it’s for.

Still Need Help?

Can’t find what you’re looking for? The Waggira team is happy to help with orders, products or anything paw care related.